After Upgrade to 10.0.4 Compliance Accelerator is seeing 10.0.3 binaries
I need a solution I upgraded CA and DA to 10.0.4 and all was well and then upgraded Enterprise Vault to 10.0.4. Though the accelerator service starts I get errors when the client attempts to retrieve...
View ArticleRe-Archive an Exchange Mailbox
I need a solution Greetings, We are currently testing EVault for Exchange archiving. I archived a user's entire mailbox by creating a policy that is based upon age only...and selecting 0 days old for...
View ArticleEV9.0.2 - FSA migration questions
I need a solution HiI need to migrate placeholders from a NetApp vFiler to a Windows 2008 R2 server.Environment is EV 9.0.2This is the high level plan:Copy all folders from source to target so...
View ArticleDecomission
I need a solution We wish to decomission an EV 7.5 environment now that we have migrated to EV 10. Our main concern is that we know some users have PST or MSG emails saved on network drives. We know...
View ArticleMicrosoft update rollups and hotfixes?
I need a solution Hi,What is your recommendations regarding automatic updates for windows and office on the EV server? I can see the following in the compatibility chart: Microsoft update rollups and...
View ArticleSQL query required
I need a solution Hiis it possible to run a SQL query that will show all archives that have been created in the past week? for reporting purposes we would like to know how many archives are being...
View ArticleEV 9.0.2 - Centera questions
I need a solution HiRunning EV9.0.2 with Centera in Governance mode and collections enabled. We're interested in moving to Compliance plus mode.Questions:1. At the moment, end users are able to delete...
View ArticleCase Limit
I need a solution Our Company began using Clearwell approximately a year ago. At no point in time were we made aware that an appliance has a case limit of 100 on it. Had we known that, we would...
View ArticleACE
I need a solution I just found about ACE -Is their a cost for ACE ? Are you able to send me some docuumentation on it and cost if possible ? Basically we wouild like to exclude some emails from...
View ArticleMultiple Recipients Cannot Export Despite Registry Keys
I need a solution I have an environment running 10.0.4 that is having an issue when attempting to retrieve messages with the storage service. This occurs whether browsing the content via Enterprise...
View ArticleFind item details by IdTransaction
I need a solution Hello,We are using Enterprise Vault for Lotus Domino, v.10.0.2I have a CLIP ID and IdTransactionIs it possible to find an item or item details by IdTransaction throw the browser...
View ArticleMoving Mailboxes between Mailbox servers
I need a solution Hi there,We have 3 Mailbox servers (Exch2010) across 3 different sites and running EV10.0.4 - the EV server is aware of the 3 mailbox servers and is happily archiving mailboxes...
View ArticleHow to remove manually granted permissions on all archives
I need a solution Hi,We've granted permissions on all archives to a user (in our records management area) using the following script;[Directory] DirectoryComputerName =...
View ArticleExchange EVJournal does not available real time ?
I need a solution Hi People,Can anyone here please shed some light for me if there is any way according to the best practice to make sure that the email from Exchange Server journal mailbox is always...
View ArticleGuide to configuring EV OWA with F5
I need a solution Hi All Has anyone got experience configuring EV OWA with F5? Would love to get a walk through on how its done. Or alternatively are there any online guides? (I cant find any!)...
View ArticleRestore items, which shortcuts has been deleted by the user
I need a solution Hi All,I have a customer that wants to restore all of his archived data back to the exchange server During the years the end users has been deleting shortcuts from their mailboxes,...
View ArticleEV OWA archive explorer/search prompt for credentials
I need a solution EV 10.0.4R1 with Exchange 2010 SP3 RU5 - single server in both cases.Testing EV integration with OWA internally.Customer AD domain is customer.local. Exchange 2010 has been setup to...
View ArticleEV OfficeMail App Slow to Retrieve
I need a solution Not sure if slow is the right word - retrieving an archived message with the add-in is nearly instantaneous. In OWA, sometimes it fails, sometimes it comes up immediately, and...
View ArticleEV 7.5 Task controller issue
I need a solution DearsMy EV version is 7.5 and as version is obsolete I wont get support from symantec call support.My problem is now the archiving, restoring task are not working now. This. I...
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